Raven Building and Development Guarantee

Effective Date: 03/12/2024

At Raven Building and Development, we are committed to delivering high-quality craftsmanship and exceptional service. To provide you with peace of mind, we offer the following guarantee on our work:

1. Scope of the Guarantee

This guarantee covers the workmanship and materials used in our building and development projects, subject to the terms outlined below.

1.1 What Is Covered

Defects in workmanship arising from the construction, renovation, or development services we provide. Materials supplied by Raven Building and Development that prove to be faulty or defective.

1.2 Duration of the Guarantee Our guarantee is valid for a period of [Insert Duration, e.g., 12 months] from the date of project completion.

2. Exclusions

This guarantee does not cover:

Normal wear and tear. Damage caused by misuse, neglect, or lack of maintenance. Alterations or repairs carried out by parties other than Raven Building and Development. Materials or components supplied by the client or third parties. Issues arising from unforeseeable external events (e.g., extreme weather, flooding, or other natural disasters).

3. How to Make a Claim

If you experience an issue covered by this guarantee, please follow these steps:

Contact Us: Notify us as soon as possible by email or phone, providing details of the issue and any supporting documentation (e.g., photographs). Inspection: We will arrange an inspection to assess the issue and determine if it is covered under this guarantee. Resolution: If the issue is covered, we will repair or replace the defective work or materials at no additional cost to you.

4. Limitations of Liability

Our liability under this guarantee is limited to the repair or replacement of defective work or materials. We are not responsible for:

Consequential or incidental damages arising from the defect. Costs incurred by the client for repairs or replacements performed by third parties without our prior consent.

5. Statutory Rights

This guarantee is provided in addition to your statutory rights under UK law, including the Consumer Rights Act 2015.

6. Contact Information

For any questions or to make a claim under this guarantee, please contact us:

Raven Building and Development

Email: rich@ravenbd.com

Phone: 07557 193634

Address: address

By choosing Raven Building and Development, you can trust that we stand behind the quality of our work and are committed to your satisfaction.