Privacy Policy

Effective Date: 03/12/2024

Last Updated: 03/12/2024

Raven Building and Development ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide Directly

Name Contact information (email, phone number, address) Project details and preferences Payment details

1.2 Information We Collect Automatically

Technical data, such as IP address, browser type, and operating system, when you visit our website.

1.3 Information From Third Parties

Publicly available information or data provided by partners involved in your project (e.g., subcontractors).

2. How We Use Your Information

We use your personal information for the following purposes:

To communicate with you about your project or inquiry. To provide and manage our services. To process payments and invoices. To comply with legal and regulatory obligations. To improve our website and services.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contractual necessity: To fulfill our contractual obligations. Legal obligations: To comply with applicable laws and regulations. Legitimate interests: To operate and improve our business. Consent: When you have explicitly provided your consent.

4. Sharing Your Information

We may share your information with:

Subcontractors or service providers involved in your project. Regulatory authorities if required by law. Payment processors to facilitate transactions. We will never sell your personal information to third parties.

5. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

6. Your Rights

Under the UK GDPR, you have the following rights:

Access: Request a copy of your personal data. Rectification: Request corrections to inaccurate data. Erasure: Request deletion of your personal data, subject to legal obligations. Restriction: Request limitation of data processing. Portability: Request transfer of your data to another service. Objection: Object to data processing based on legitimate interests. To exercise any of these rights, contact us at [Insert Contact Email].

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Cookies and Tracking

We use cookies on our website to improve user experience and analyze site performance. For more details, refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date revised.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Raven Building and Development

Email: rich@ravenbd.com

Phone: 07557 193634

Address: address

By using our services, you agree to the terms outlined in this Privacy Policy.